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BOOKINGS

  1. Events are booked on a first-come, first-served basis. Our clients are able to book our services 3 weeks to 6 months in advanced! We do require full styling events be booked 30 days out, to allow for planning and sourcing of all props and materials needed to bring our client's dream to reality. Booking dates are not finalized until invoice has been approved, contract has been signed, and the client's 50% non-refundable booking/retainer fee has been paid.

  2. ​Our clients do have the option to pay installments, but remaining invoice balances must be paid in full within one month prior to the scheduled event. If the remaining balance is not paid in full 30 days before scheduled event date, we reserve the right to cancel the event and the client will forfeit any booking fees/payments that has been previously made.

  3. ​Although, we promise to provide our clients with A+ customer service and a white glove experience, in special cases Lacedbyliyah Custom Party Favors & Décor reserves the right to reject and/or cancel any booking request at any time.

RUSH BOOKINGS

  1. We do not accept full event styling dates less than 30 days in advanced, due to planning and material sourcing time allotment needs. We do accept Sweets Buffet Styling booking within 3 weeks of scheduled event. Depending on client's request, a rush fee of $100 may incur to sourcing proper materials and props expeditiously.

 

PAYMENT

  1. We accept payments by Cash, Paypal, Zelle, Cashapp, or online at www.Lacedbyliyah.com. Please note we do not accept personal checks. Our Cash app tag is $Lacedbyliyah.

EVENT DETAIL CHANGES

  1. Once we receive the client's booking fee, planning and sourcing begins immediately.

  2. Theme changes cannot be made after 7 business days of submitting deposit.

  3. ​If headcount changes occur, client must make us immediately aware so all guest can be accommodated. Headcount changes cannot be adjusted within 3 weeks of event date. If any sourcing issues arise and extra materials cannot be obtained due to headcount change, client will be informed ASAP. Guest left unaccounted due to last minute headcount change, will not be the responsibility of Lacedbyliyah.

BOOKING/RETAINER FEES

  1. To secure your date, a 50% non-refundable booking/retainer fee is required, which will be credited to the client's final invoice balance. Booking fees are due 72 hours after the quote has been provided for your event. Booking fees are non-refundable due to purchasing and sourcing props/materials for the event. Please keep in mind that for outside events, a service charge will be added to the total cost to cover additional labor and materials to accommodate the weather. This will be discussed further at the time of booking.

 

CANCELLATIONS

  1. In the event the client has a need to be reschedule or cancel, non-refundable booking fees can be credited to a future styling booking for the original booking client within (1) year. Booking fees are not transferable and must be used within (1) year from original event booking date by the original client. If the theme changes for new booking, client may incur a $150 theme change fee, if new materials and designs have to be sourced. Please keep in mind, Lacedbyliyah operates and provides Extraordinary work that requires extensive research, planning, and hand designed props, and any drastic event changes require extra labor, planning, research, and time allotments.

DAY OF EVENT

  1. The client's event stylist team will be on site 2-3 hours before scheduled event depending on style package and options booked. We give 100% effort in making sure our client's dreams and visions are brought to reality! If the client, is not pleased with the design & décor we will try our best to accommodate reasonable change request. Refunds are not an option due to labor cost, material sourcing, and customization. 

  2. Setup/breakdown is included in all of our packages. We will confirm an event end time with our client in the initial consultation phase. Once start and end time has been established, there is very little room for change. Please keep in mind, we may have more than one booking on the same day. At the specified time, we will return to breakdown & remove all property of Lacedbyliyah. Remaining treats will be property of client and will be left on site.

 

INCLEMENT WEATHER

  1. If the event location is scheduled to be outside and there are weather concerns, it will be the client's responsibility to provide us with an alternative location. In order to preserve and protect our assets, we cannot stage a party outside during bad weather conditions. Weather conditions include, but are not limited to: snow, ice, light rain, rain showers, and/or severe thunderstorms. The client will be able to reschedule dependent upon our booking availability at no extra charge only in the event of inclement weather, if alternative location cannot be provided.

LIABILITY

  1. In the event, any property of Lacedbyliyah is damaged or lost as the result of actions of client, client's guest, or anyone not employed by Lacedbyliyah, client accepts full liability and all financial responsibility for repair and/or replacement of lost or damaged goods. All incidents will be discussed, video graphed, and photographed on site at the time of breakdown. Within 3 days after event, client will receive damage/loss report and invoice to settle financial responsibility. Failure to pay or respond will result in litigation.

SERVICE AREAS

  1. We service all of Alexandria and surrounding areas including: Lecompte, Cheneyville, Ball, Pineville, Boyce, Tioga, and Bunkie! At this time, we do not travel over 1.5 hours out from the 71346 zip code.

 

 

THINGS TO MAKE THE DAY EASY

  1. Please keep all pets clear from event area. Be aware the stylist team will need proper access to event venue/location on time. Hold all questions and suggestions until final walk through with the lead stylist.